Credit Guide
This Credit Guide is provided in accordance with the National Consumer Credit Protection Act 2009.
About Us
Titled Finance Mortgage Broking is a Credit Representative (Number: XXXXXX) of [Aggregator Name] (Australian Credit Licence: XXXXXX).
Our Services
We provide credit assistance by suggesting, assisting with, and acting as intermediary for credit contracts including home loans, investment loans, and personal finance products.
Our Obligations
We are required to act in your best interests. This means we must recommend products that are not unsuitable for your requirements and objectives, and must not recommend products that are likely to result in financial hardship.
How We Are Remunerated
We are paid a commission by the lender when your loan settles. Upfront commissions are typically 0.55–0.66% of the loan amount. Trail commissions are typically 0.15–0.25% per annum on the outstanding balance. We will disclose the specific amounts applicable to any loan we recommend before you proceed.
Complaints
If you have a complaint, please contact us first at hello@titledfinance.com.au. If we cannot resolve your complaint, you may contact the Australian Financial Complaints Authority (AFCA) at afca.org.au or 1800 931 678.